My Vehicle Won't Start or Has Lost Range. What Should I Check Before Contacting After-Sales Service?

A few simple checks can resolve many common issues. Is the battery sufficiently charged, and does the indicator light on the original charger turn on? Has the vehicle been stored for a long period with a discharged battery or exposed to cold temperatures? Is the tire pressure set to the recommended level for your model? Is an error code displayed on the screen? Please also note that a gradual reduction in battery range after several hundred charging cycles is a normal sign of battery aging and does not constitute a defect. If the issue persists, contact us via the "Contact" form on our website, or by email at glisse_urbaine@logicom-europe.com, providing a detailed description of the problem observed.