How Do I Send My Product Back?

After notifying us of your decision through our contact form, please return the product without undue delay. Place it back in its original packaging, including all accessories, the user manual, and a copy of the invoice. We recommend using a tracked shipping service and keeping proof of shipment. Return shipping costs are your responsibility. Please note that lithium-ion batteries are classified as dangerous goods and must be shipped in accordance with specific transport regulations. Before sending your product, contact our customer service team to obtain the return procedure applicable to your product.

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